A Programme Controller ensures that a listening audience are getting a balanced variety of programmes at suitable times of the day on a regular basis and that the general ethos of Radio Shepton is maintained. A Programme Controller also forms a reliable bond with all Programme Makers and Presenters, Dj's and other third parties have their programmes uploaded punctually and in time to coincide with any advertising.
You will be the voice of Radio Shepton to all of our broadcasters and you will need impeccable customer services skills. A Programme Controller can make or break a radio station since you are the key point of contact for all broadcasters.
You will need to be extremely competent in Radio.co software and be able to operate it independently. Once you have been configured to the system you will need to add, edit and configure others. On occasions you may also need to remove guest users when their validity expires.
Most importantly you will need to maintain a high degree of contact with all broadcasters to ensure that they are treated as a highly value customer.
If you are not often at the end of a smart phone or a lap top, this probably isn't the role for you.
Why get involved?
The Programme Controller role is probably one of the most rewarding roles that Radio Shepton has to offer. When listeners are pleased with what's on offer, and things run seemlessly, including the advertisers' and broadcasters' input, you will know that you have done a good job.
This role may also complement another role that you perform as you may be involved in community radio in other ways too. This is a very cross-curricular role involving excellent communication skills as well as technical skills.
How to get involved?
Thank you so much for your interest in becomming a Programme Controller on Radio Shepton! We are very keen to hear all about your skills and experience and how you can add to the quality of broadcast at Radio Shepton.
If you want to join a lively and interesting group of radio enthusiasts you will always get our full support.
You will be the first person to listen to incoming shows, and have a role in vetting them for suitability, along with other Radio Shepton Trustees. You will be the main point of contact with DJ's and Presenters and you will need to have the skills to maintain excellent relationships with Volunteers, whether or not we use their material. You will often be their first point of contact. Therefore it is exptremely important that your people skills are immaculate. Very occasionally you may have to turn a DJ's submission down, if it doesn't fall in line with our broadcast policy below. This requires somebody with a great deal of tact and diplomacy since the music world is extremely small and Radio Shepton is uber friendly.
Radio Shepton is a Community Station that provides enjoyment for all ages and tastes. You will be controlling a constant stream of incomming programmes which are LOCAL and LIVELY! We are interested in just about everything and want to ensure that Radio Shepton has the right mix of programmes to be full inclusive of its community!
The key thing to monitor is swearing or using offensive language on incoming programmes. Other than that, we expect you to include all types of productions from interviews to live coverage of local events and festivals.
We would now like you to read the Ofcom standards that we follow here at Radio Shepton: https://www.ofcom.org.uk/tv-radio-and-on-demand. Please only schedule programmes that fall within these guidelines.
Please ask DJ's and Presenters to submit all demo programmes to firstname.lastname@example.org as an MP3. Programmes should be in multiples of 30 mins. E.g a 30 min, 60 min, 90 min or 120 min show. Please ask them to state the NAME of their PROGRAMME, THEIR DJ or PRESENTER NAME, a LINK to their social media, the TIME and DAY on which they would prefer their programme to be broadcast and the FREQUENCY of the PROGRAMME, and the TOTAL DURATION.
Example: My programme is called THE LOW DOWN presented by MRS SMITH at WWW.FACEBOOK.COM/MRSSMITH and I would like it broadcase TWICE PER DAY AT MIDDAY AND 5 PM FOR 3 MONTHS.
You will need to inform DJ's and presenters that their demo programme will be vetted by Radio Shepton's Board of Trustees. If successful they will be notified within 30 days.
You will need to inform DJ's and Presenters that their show has been accepted and agree a time for broadcast and then use the Radio.co sofrtware within the appropriate time limit to upload the show, and ensure a seemless join between it and other queuing media.
We really look forward to hearing all about your skills and working with you here at Radio Shepton!
See below for Radio Shepton's Broadcasting Policy and Code.
Shepton Radio Broadcasting Policy and Code: Issue 4
Radio Shepton is a community radio station aimed at people of all ages, cultures and backgrounds. It is a non-biased entity that is fully inclusive of all community members and does not discriminate against any one individual or group.
Although an internet station and not subject to Ofcom we have based Radio Shepton’s Broadcasting Code on their principles, which include but are not limited to the following:
- To ensure that any person under 18 are protected;
- To ensure that the radio services provided do not cause harm or are specifically offensive to any particular
individual or group;
- To ensure that there is a proper degree of responsibility with respect to the content of any religious
programmes and that such content respects the views of all religions;
- To ensure that any material likely to encourage or incite the commission of crime or that could lead to
disorder is not broadcast on the radio station;
- To ensure that any broadcast avoids unjust or unfair treatment of individuals or organisations;
- To ensure that any broadcast avoids any unwarranted infringement of privacy;
- To ensure that all sponsorship broadcast is suitable and is broadcast separately from any programme and
that there is a distinction between sponsorship and advertising;
- To ensure that the station maintains editorial control over all programmes and that programmes are not
distorted for commercial purposes.
Quality Standards and Disputes:
The broadcast of a programme does not guarantee any future broadcasts.
The quality of material shall be governed by the Board of Trustees for the Shepton Mallet Community Radio Charitable Trust. It will fall in line with, and not exceed Ofcom standards as published at https://www.ofcom.org.uk/tv-radio-and-on-demand/information-for-industry/guidance
The Trustees will be guided by public reactions and our understanding of the different audience for each programme at different times of the day and maintain a website that will enable the audience to make a complaint. All Trustees will meet not less than once a year to revise the Broadcast Policy.
DJ’s and Radio Presenters will be responsible for vetting the content of their pre-recorded shows before submitting them to Radio Shepton and will ensure that guests on their shows are also made aware of the Broadcast Policy.
DJ’s and Radio Presenters will not submit material for broadcast that does not fall in line with this policy.
Radio Shepton’s Trustees cannot be held accountable for the quality of each broadcast. However, it will respond to any complaints to Ofcom punctually and will make the final decision about any corrective actions. Any agreed actions will not be subject to appeal.
The Programme Controller will strive to schedule radio programmes at the times requested by the DJ’s but will have the ultimate responsibility for ensuring that broadcasts are scheduled at appropriate times.
Any advertising on Radio Shepton will be legal, decent, honest and truthful according to the UK Code of Advertising Practice and the Advertising Standards Authority.
The provision of a volunteer role is entirely at the discretion of the Trustees. The appointment of a volunteer for a specified period of time does not guarantee their continued involvement.
Issue date 05-05-2019
- Marketing and communications